Frequently Asked Questions
Everything you need to know about buying, selling, and staying safe on FungaDeal.
Is FungaDeal free to use?
Yes. Posting ads and browsing listings is free. We only charge for optional promotional packages that boost your ad visibility.
How do I post an ad?
Click the Post Free Ad button, choose a category, fill in the details, upload clear photos, set your price, and publish. Make sure your listing is honest and accurate.
How do I contact a seller?
Each listing has a Message Seller button. Log in with Google, then use our built-in chat to negotiate, ask questions, and arrange a meeting.
What is the FungaDeal wallet?
The wallet stores credit you can use to buy promotion packages. You can top it up with M-Pesa and check your balance at any time from the header menu.
How do I top up my wallet?
Go to Wallet from the user menu, enter the amount and your M-Pesa number, then click Pay. You will receive an STK push on your phone. Confirm the payment and your wallet will be credited once the transaction is successful.
What is Refer & Earn?
For every new user who joins FungaDeal through your referral link and is not blocked, you earn a reward. You can redeem rewards to your wallet or request a cash payout to M-Pesa.
How do I stay safe when buying?
Meet in public, inspect the item before paying, and avoid deals that seem too good to be true. For high-value items, use Kenya Escrow to protect your payment until delivery.
How do I report a scam or suspicious user?
Stop the conversation, do not send money, and contact FungaDeal support immediately at support@fungadeal.com with details and screenshots.
How do I become a verified seller?
You can request verification from your profile or shop settings. The admin team will review your request and grant a verified badge once approved.
Can I edit or remove my ad?
Yes. Go to My Ads from the user menu. You can edit, deactivate, or delete your listings at any time.
Still have a question? Contact us at support@fungadeal.com